Thursday, July 12, 2012


So I happened to fall into the Tatkal booking trap just two days after they implemented the new rules. My, what an experience. Now I understand why the web-indians were all rage

1) I logged in, selected my train, went ahead with booking, came all the way to the screen. Then decided to go for 2AC instead of 3AC. (This was the BIGGEST MISTAKE)
2) It logged me out.
3) Then I logged in again, went all the way and it was stuck in Book option for the longest time and when I tried navigating back, again it kicked me out.
4) Then I tried logging in again - now it just would not let me login (the-only-two-logins-per-IP rule I guess?)
5) Then I connected to our SJ VPN and logged in again - happy that it at least let me do it this time.
6) Went all the way to booking and clicked on Book.
7) Threw an error saying you are only allowed to book two Tatkal tickets between 10 AM and 12 PM.

I go, WTH?!?!?!

I never booked any ticket at all still it counts the click on the "Book" link as having booked I guess? Stupid, stupid website.

In between I tried using Subhash's login, his mobile needed to be updated and it would just not let me finish the process saying there is some error time and again. Tried logging in using my father in law's account - would time out. The whole process is already 1 hour old now and I just saw the 2AC ticket go to WL1 :( What can I say?

In this one hour I cleared out my entire backlog of work from overnight - yet I could not be productive enough to book a couple of tickets on IRCTC!! Like I read somewhere, it makes you feel like a criminal - but all I am trying to do is book a ticket!!

UPDATE: After the learning from the first experience, I navigated the website deftly the second time around and managed a Tatkal booking on Sunday in 20 minutes! :) Quite nice!


Anonymous said...

Wow. We recently tried to get our BSNL broadband DISconnected. It took 2 moths, 3 written requests, 4 trips to various BSNL offices and we are still waiting for the bill to be adjusted. Getting broadband set up was much easier! Sheesh. So miss the US system where one call and you are done (they may take a few minutes to try and talk you out of it, but that's all.


DivSu said...

@DS - yeah I agree. Lot of SW bugs on IRCTC website..

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